To date, the medical environment has been undergoing continual changes. It is therefore imperative that clinicians recognize the changing trends in the degree of patient expectations for patient-centered care. We conducted this study to examine changes in the degree of patient expectations for patient-centered care and the related socio-demographic factors in a primary care setting over a 5-year period.
Methods
We evaluated patients' attitudes toward patient-centered care using the Patient-Practitioner Orientation Scale, which provides 'sharing' and 'caring' scores. The study included 359 and 468 patients in phase I (March-July, 2005) and II (March-July, 2010). We also examined the relationship of their changes to their socio-demographic factors.
Results
In phase II, as compared with phase I, the 'sharing' score was higher (3.67 ± 0.68 vs. 3.82 ± 0.44; P < 0.001) and 'caring' one was lower (4.01 ± 0.57 vs. 3.67 ± 0.58; P = 0.001). Further, 'sharing' and 'caring' scores were associated with age, monthly income, education level, marital status, and the functional health status of patients.
Conclusion
These results would be of help for providing patient-centered care for patients because it makes clinicians are aware of the degree to which patients' expect it.
Citations
Citations to this article as recorded by
Influence of patient-clinician relationship style on acupuncture outcomes in functional dyspepsia: A multi-site randomized controlled trial in Korea Seok-Jae Ko, Keumji Kim, Ted J. Kaptchuk, Vitaly Napadow, Braden Kuo, Jessica Gerber, Na-Yeon Ha, Junhee Lee, John M. Kelley, Jae-Woo Park, Jinsung Kim Patient Education and Counseling.2024; 121: 108133. CrossRef
Investigating the Relationship Between Patient-Centered Communication and Quality of E-Consult in China: A Cross-Sectional Standardized Patient Study Faying Song, Xue Gong, Rui Guo Health Communication.2024; : 1. CrossRef
Patient-centred care delivered by general practitioners: a qualitative investigation of the experiences and perceptions of patients and providers Bryce Brickley, Lauren T Williams, Mark Morgan, Alyson Ross, Kellie Trigger, Lauren Ball BMJ Quality & Safety.2022; 31(3): 191. CrossRef
Fear of Childbirth and some Related Factors in the COVID-19 Pandemic Sabriye UÇAN YAMAÇ, Aysun GÜZEL Turkish Journal of Health Science and Life.2022; 5(3): 167. CrossRef
Implementing large-system, value-based healthcare initiatives: a realist study protocol for seven natural experiments Mitchell N Sarkies, Emilie Francis-Auton, Janet C Long, Andrew Partington, Chiara Pomare, Hoa Mi Nguyen, Wendy Wu, Johanna Westbrook, Richard O Day, Jean-Frederic Levesque, Rebecca Mitchell, Frances Rapport, Henry Cutler, Yvonne Tran, Robyn Clay-Williams, BMJ Open.2020; 10(12): e044049. CrossRef
A new model of patient-centred care for general practitioners: results of an integrative review Bryce Brickley, Ishtar Sladdin, Lauren T Williams, Mark Morgan, Alyson Ross, Kellie Trigger, Lauren Ball Family Practice.2019;[Epub] CrossRef